Web Sales Conditions


Through its WEBSITE; https://www.zipaperbag.com,  of, ZIP PAPER BAG, SLU, hereinafter, the administrator of the website. Due to the content and purpose of the WEBSITE, people who want information or purchase the products offered on this website, must register in the form of, USERS / CLIENTS, which is acquired by completing the form of, REGISTRATION, their data will be incorporated in an automated file for protection for the application of article 13 of the General Data Protection Regulation-EU-2016/679, of the Parliament and Council of Europe, of April 27, 2016, and the LOPDGDD-3 / 2018, of December 5, Directive 2011/83 / EU, on the rights of consumers, of the Law applicable to Electronic Commerce, 34/2002, LSSI-CE, and Law 3/2014, of March 27, Defense of Consumers and Users.

In response to article 6, paragraph, f, of the GDPR-EU-2016/679, and the LOPD-3/2018, of guarantee of digital rights, in its article, 7, it states that the interests or rights and fundamental freedoms of the interested party that require the protection of their personal data, in particular when the interested party is at a child under 14 years old, who cannot give their consent for an online store to collect their personal data, being their legal representatives (parents or guardians ) who can do it on their behalf, except when the child is at least 16 years old, that his consent will be lawful.


The WEBSITE: https: //www.zipaperbag.com, of which he is Administrator, ZIP PAPER BAG, SLU, of the online sale of paper bags with closure and easy opening for industries and individuals, faithful to our essence, we provide articles that are born from the union of quality, research and development in the design of our products.

For ZIP PAPER BAG, SLU, each user of this website is a potential customer who deserves that our products meet their expectations.


The exposed prices indicated through the WEBSITE, do not include VAT and, the price of shipments will depend on the quantity, weight and distance, which will be reflected at the time of acceptance of the purchase, as well as the preparation of the invoice with the taxes added in the MY CART section.


Once the order is formalized, that is, with the acceptance of the conditions of sale and conditions of use and the confirmation of the purchase process in the section MY CART, the administrator of the website, https://www.zipaperbag.com , will always send a notice or email to the USER / CUSTOMER, confirming the details of the products purchased.


The USER / CUSTOMER will pay at the time you place the order for the product. Proof of purchase or services and / or procedures corresponding to the order or demand made and can be viewed on the WEBSITE, in the customer section.

The USER / CUSTOMER must pay the amount corresponding to their order through payment system; VISA, MASTERCARD and OTHERS, or BANK TRANSFER.

Payments made by bank transfer, the order will not be accepted until payment confirmation.

The USER / CUSTOMER must notify the administrator of the website of any improper or fraudulent charges in the payment system used, by email or by telephone, in the shortest possible time so that the administrator can make the necessary arrangements.


Depending on the destination, various shipping methods or methods can be used, each mode and each destination have shipping times that are specified in the order confirmation process in the description of each product, the usual delivery time will be 2448 hours, approximate and indicated on business days, although a delay in supply will not be a penalty.

The administrator of the website will not be responsible for errors caused in the delivery when the delivery address entered by the USER / CUSTOMER, in the order form does not conform to reality or has been omitted.

The deadlines may vary for logistical reasons or force majeure. In cases of delays in deliveries, the administrator of the website will inform its USERS / CLIENT, as soon as he becomes aware of them.

Each delivery is considered made from the moment the product is made available to the USER / CUSTOMER, which is materialized through the control system used by the courier company.

Those cases in which the order has been made available to the USER / CUSTOMER, by the distributor within the deadline and could not be delivered for cause attributable to the USER / CUSTOMER, will not be considered delivery delays.

When the order leaves our company, an email will be sent notifying you that your order has been accepted and is being sent by the courier system.


If, at the time of delivery, the USER / CUSTOMER is absent, the dealer will leave a receipt indicating how to proceed to pick up the order.

  The administrator of the website contracts as part of the delivery service to courier companies, and other systems who will ensure that the delivery occurs.

If, after 7 business days, after delivery of the order has not been delivered, the USER / CUSTOMER must contact the administrator of the website.

In the event that the USER / CUSTOMER does not proceed, after the business days stipulated by the distributors, from the delivery to delivery of the order, it will be returned, and the USER / CUSTOMER, must pay the shipping costs and return of the order, as well as the associated management costs.

If the reason why the delivery could not be made, is the loss of the order, ZIP PAPER BAG, SLU, will initiate an investigation, which will delay the delivery of the order, circumstance that the administrator of this website will solve with the client.


The USER / CUSTOMER, must check the good condition of the order with the dealer who, on behalf of the administrator of the website, delivers the requested product. If, after reviewing the products, the USER / CUSTOMER detects any incident as indications of having been tampered with or any damage caused by the shipment, it undertakes to notify the administrator of the website as soon as possible, via email: pn@plasticosnavarro.com, or by phone; +34 93 790 62 52



All products purchased on the administrator’s website may be returned and refunded, provided that the USER / CLIENT communicates to the administrator his intention to return the product / s purchased / s in the shortest possible time, from the receipt of the product, and If the product is returned, the period will be 14 days from the moment of communication to the return.

The website administrator will only accept returns that meet the following requirements:

  • The product must be in the same condition in which it was delivered and must retain its original packaging and labeling.
  • The shipment must be made using the same box or packaging in which it was received to protect the product.
  • In the event that it cannot be done with the package with which it was delivered, the USER / CLIENT must return in a protective package so that the product arrives at the entity of the administrator of the website with the maximum possible guarantees for its revision.
  • Money back, if desired, on items not expressly requested outside the catalog.

If the reason for the return is attributable to the administrator of the website (the product is incorrect or incomplete, it is not what was requested, etc.), the amount of the return will be refunded. If the reason is different, the cost of return costs will be borne by the USER / CLIENT.

To proceed with a return, the following steps must be followed:

  • You must inform as soon as possible and indicate that the product wants to be returned. The information can be done by phone, +34, 93 790 62 52, or by email; pn@plasticosnavarro.com.
  • The administrator of the website will inform the USER / HUNDRED of the address to which the product should be sent.
  • The USER / CUSTOMER, must return the products by the same system that was delivered to the shipment, courier, or other systems. The return will be paid by the USER / CUSTOMER.
  • The administrator of the website accepts and treats returns under the protection of local laws, the EU directive and international laws for consumers.


Only in the event that the physically delivered service is defective or incorrect, will the administrator of the website also reimburse the USER / CUSTOMER for the corresponding expenses.

The administrator of the website will manage the return order under the same system that was used for payment. The application of the return in the account or card of the USER / CLIENT will depend on the payment system and the issuing entity.


ZIP PAPER BAG, SLU, informs of the possibility of exercising the rights of access, rectification, opposition, deletion, limitation, and portability, so that the user can obtain a copy of the personal data that he has provided on the web in order to be able to To transmit them to other services, these rights may be exercised by any means that records your shipment and receipt to the address: ENERGIA, 7, Postal Code: 08304 Location: MATARÓ, Province: BARCELONA, Email: pn @ plasticosnavarro. com, providing a photocopy of the ID or alternative documentation that proves your identity.

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